CUSTOMER SUPPORT
EICOS Support
Need help with your EICOS account, subscription, Opportunity Radar, event workflows, supplier management, billing, or ChatGPT integration? Our support team is here to help.
How we can help
We can assist with account access, workspace and subscription questions, plugin and ChatGPT connectivity, event creation, Opportunity Radar usage, supplier workflows, billing questions and general EICOS functionality.
Contact support
Email: support@innoxhub.com
Typical response time: 1–2 business days.
What to include
Please include the email address associated with your EICOS account, your organization or workspace name when applicable, and a brief description of the issue. Screenshots or the exact error message are helpful for technical requests.
Service information
EICOS — Event Intelligence Command Operating System — is operated by InnoxHub Global FZC.